FAQs

A true 10-year HVAC parts and labor warranty means:

• The manufacturer supplies the part

• We cover the labor to install it

Most contractors only give you the parts warranty. When something fails, you still pay hundreds or thousands in labor.

With the Comfort With Confidence Promise, you don’t.

If a covered component fails due to normal operation or a manufacturer defect, we fix it — and you don’t pay a dime.

Your Comfort With Confidence Promise applies to:

• Heat Pumps & Air Handlers

• Gas Furnaces

• Central Air Conditioners & Indoor Coils

• Daikin Ductless Mini-Split Systems (12 years of labor coverage)

With a standard HVAC install:

• You get a 10-year parts and 1 year labor warranty

• You still pay for labor

With Family Heating:

• You get 10-year parts

• AND 10-year labor

That’s a true worry-free HVAC system.

Because we don’t disappear after installation.

We build systems the right way — and we’re willing to stand behind them longer than almost anyone else.

That’s what Comfort With Confidence really means.